Privacy Policy

Life in Düsseldorf Privacy Policy

Effective Date: April 15, 2025

1. Introduction

Welcome to Life in Düsseldorf (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.lifeinduesseldorf.com.

2. Data Controller

The data controller responsible for your personal data is:

Name: Jenna Davis
Address: Steinkaul 21, 40589 Düsseldorf, Germany
Email: hello@lifeinduesseldorf.com

3. Data We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, and other contact details you provide when signing up for newsletters or purchasing digital products.

• Payment Information: Details necessary to process payments, such as billing address and payment method.

• Technical Data: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.

• Usage Data: Information about how you use our website, including pages visited and time spent on the site.

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services, including processing transactions and delivering digital products.

• To send newsletters and promotional materials, with your consent.

• To analyze website usage and improve our content and services.

• To comply with legal obligations and enforce our terms and conditions.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear permission for us to process your personal data for specific purposes.

• Contractual Necessity: When processing is necessary for the performance of a contract with you.

• Legal Obligation: When processing is necessary to comply with the law.

• Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights do not override those interests.

6. Data Sharing and Disclosure

We may share your personal data with third parties in the following situations:

• Service Providers: We use third-party services such as Beacons.ai for e-commerce and email marketing, PayPal and Stripe for payment processing, and 10Web for website hosting.

• Analytics and Advertising: We use Google Analytics and Facebook Pixel to analyze website traffic and deliver targeted advertisements.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

7. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are conducted in accordance with applicable data protection laws, including the use of standard contractual clauses approved by the European Commission.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.

• Rectification: You have the right to request correction of any inaccurate or incomplete data.

• Erasure: You have the right to request deletion of your personal data, under certain conditions.

• Restriction: You have the right to request restriction of processing your personal data, under certain conditions.

• Objection: You have the right to object to our processing of your personal data, under certain conditions.

• Data Portability: You have the right to request transfer of your data to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at hello@lifeinduesseldorf.com.

10. Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you.

• Right to Delete: You have the right to request deletion of your personal data, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal data.

• Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

To exercise these rights, please contact us at hello@lifeinduesseldorf.com.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption, and we employ security tools such as Wordfence to safeguard our systems.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

14. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data